About This Guide to SkyHills Casino

This site is an independent information guide to SkyHills Casino, written for readers in the United Kingdom. It is not the casino, it does not hold accounts or take deposits, and it cannot see or change anything inside a player’s account. It sets the published conditions next to each other and works out what they mean in money, so that a reader can decide before paying anything in.

What the guide covers

Five pages deal with the casino itself, each answering one question a UK reader tends to ask, in that order.

• The homepage asks what the casino offers and what the welcome match costs. It lays out the five deposit routes, the 35x wagering on the bonus amount and the 30-day validity, and works through three deposits of €25, €100 and €300 with the daily pace each one implies.
• The registration page asks what has to be in place before the first withdrawal: age, accurate details, e-mail confirmation within 24 hours, one account per person, household and IP address, and the identity check. It maps six everyday situations to the rule that applies and the fix, and counts first deposits in pounds.
• The bonus page asks how much play the wagering demands on slots, live casino and table games, where the contribution rates are 100%, 10% and 10%. It also works through a mixed session on a €100 deposit.
• The mobile page asks how the casino behaves on a phone: games load in the browser, in Safari, Chrome or any modern mobile browser, on iPhone and Android. Four phone situations are priced in stakes and share of the target.
• The payments page asks which route suits which need, how the verification, processing and delivery clocks run one after another, and what common pound deposits turn into in euros.

Four further pages are service pages: this one, the privacy page, the terms of use and the responsible gambling page. They describe the guide itself rather than the casino.

How a figure on these pages is worked out

Every worked example follows one pattern: a stated condition, an amount, the arithmetic and the consequence. Take a €300 deposit. At the usual 200% match the bonus is €600, and 35 times that is €21,000 of wagering. On slots that is 4,200 spins at the €5 limit, while on live casino or table games, where only 10% of each stake counts, the same target needs €210,000 of stakes.
The multiplier from deposit to turnover is 70 on slots and 700 on the 10% games, whatever the amount. The match itself usually stops at €1,500, which a €750 deposit already reaches, and the 35x target at that point is €52,500. Anyone can repeat the arithmetic with their own deposit.
Three kinds of statement are kept apart. A published condition is a rule that SkyHills Casino publishes, such as the €5 stake limit while a bonus is active or the €20 minimum withdrawal. A calculation is the guide’s own arithmetic on such a rule. A reader’s experience, such as how long a particular payout took one person, is not used as a condition, because one person’s experience says nothing about the next player.

Updates and corrections

Casino conditions can change, and a worked example is only as current as the condition behind it. When the casino changes a value that a page relies on, the page is revised and the examples are recalculated. A reader who notices a figure that no longer matches what the casino shows can write to the address below with the page name and the figure in question. The correction is made on the page itself, and the arithmetic around it is redone so that the page does not contradict itself.
The stake limit is the value that touches most figures: the spin counts of 350, 1,400 and 4,200 on the three deposits all rest on €5 per spin, so a different limit would change all of them at once, and a different wagering multiple would change every turnover total. The guide does not add dates to its pages for show; the only dated item is the effective date on the privacy page.

Who is responsible

The pages are produced by the editorial team of the guide. The team is responsible for the accuracy of the arithmetic and for describing the casino’s published conditions faithfully. The casino itself is responsible for its offers, its payments and its decisions about accounts; a question about a particular account or payout belongs with the casino’s support team, which is available around the clock.

Playing within limits

Gambling is for adults only. In Great Britain the minimum gambling age is 18, and the casino requires players to be at least 18. Limit tools are built into every account: deposit limits chosen by the player, a loss limit, reality checks, and short pauses or longer blocks. The National Gambling Helpline (GamCare) answers on 0808 8020 133, free, 24 hours a day, by phone and live chat. The responsible gambling page of this guide goes into the warning signs and tools in detail.

How to reach the editorial team

Write to [email protected] for corrections, questions about how a figure was worked out, or requests concerning the guide. Please include the page and the figure you are asking about. The address belongs to the editorial team of this guide; it is not a casino address and cannot be used for account or payment matters.