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Privacy Policy: What This SkyHills Casino Guide Does With Personal Data

Effective from 20 October 2026.
This policy covers the independent information guide to SkyHills Casino published for readers in the United Kingdom. The guide is not the casino: it has no accounts, no cashier and no game library. That shapes what it handles, so the sections below go through the categories of personal data one by one instead of listing legal principles in the abstract.

Who decides how the data is used

The editorial team of the guide decides why and how the personal data described here is used, which makes it the controller for that data. Questions about this policy, and requests concerning your data, go to [email protected]. That address is the guide’s own editorial address. It is not a casino address, and the casino cannot be reached through it.

Category 1: messages you send us

If you write to the editorial address, the guide receives your e-mail address, your name if you include it, the text of your message and anything you attach. This data is used to read and answer the message, to correct a page if you have pointed out an error, and to keep a record of the correction so that the same question does not have to be answered twice. The legal basis is legitimate interest in running the guide and answering readers. Nothing in a message is added to a mailing list.

Category 2: technical data from visiting the site

When a page is requested, the web server receives technical data as part of how the internet works: an IP address, the type of browser and device, the page requested and the time of the request. It is used to deliver the page, to keep the site secure and to see which pages readers use, so that the pages that matter get the most careful updating. The legal basis is legitimate interest in a working, secure site.

Category 3: cookies and similar technologies

Where the site uses cookies or similar technologies, strictly necessary ones are used to keep the pages working and do not need consent. Any cookie that is not strictly necessary is used only with consent, and consent can be withdrawn through the browser settings at any time. Browsers also let you delete cookies that have already been stored.

Category 4: what the casino collects when you use it

A reader who follows a link to SkyHills Casino and opens an account there is dealing with the casino, not with this guide. The casino collects, among other things, identity documents for verification and identity and contact details for account verification, and it protects data with SSL encryption and secure servers. The casino collects that data for its own purposes and under its own policy. This guide does not receive them and cannot see, correct or delete them. A request about data held by the casino has to go to the casino.

Category 5: what the guide does not collect

The guide does not collect payment card details, wallet or crypto details, bank information, identity documents, gambling history or account credentials. It has no mechanism for taking a deposit or a withdrawal. If a message contains such information, please remove it before sending, and if it arrives anyway, it is deleted when the message is dealt with.

Who receives the data

Service providers that host the site or deliver e-mail may process data on the guide’s behalf, and they do so only under instructions and with appropriate safeguards. Data is not sold, and it is not shared with the casino. Authorities receive data only when the law requires it, and where the law obliges the guide to keep or hand over a record, that legal obligation is the basis for doing so. If a provider processes data outside the United Kingdom, the transfer relies on a safeguard recognised under UK law.

How long data is kept

Technical data is kept only as long as needed for security and for the review of page use. Messages are kept for as long as needed to deal with the matter and to record any correction made to a page, and they are then deleted or anonymised. A request to delete a message earlier is treated as a request for erasure, described below.

How the data is protected

Access to the editorial mailbox and to the site’s server logs is limited to the people who need it to run the guide. No system is free of risk, and if a breach were likely to put readers at risk, the Information Commissioner’s Office and the readers affected would be informed as the law requires.

Your rights

Under UK data protection law you can ask for access to your data, correction of data that is wrong, erasure, restriction of use, a copy in a portable format where it applies, and you can object to processing based on legitimate interests. Write to the editorial address and say what you are asking for. A reply follows without undue delay and within one month, and identity may have to be confirmed before data is released, so that it cannot reach the wrong person.
If you are not satisfied with the answer, you can complain to the Information Commissioner’s Office at https://ico.org.uk or on 0303 123 1113. The ICO is the UK data protection authority.

Readers under 18

The guide is written for adults. Gambling is for people aged 18 and over, and the casino requires players to be at least 18. The guide does not knowingly collect data from anyone under 18, and a message from a minor is deleted once the sender’s age is clear.

Changes to this policy

When the policy changes, the new version replaces this one on this page and the effective date at the top is updated. A change in the way a category of data is used is described in the section for that category, not in a general note.